Instant assistance, 24/7 availability, and personalized responses enhance customer satisfaction and streamline support processes.
Chatbots increased sales by an average of 67%, with 26% of all sales starting through a chatbot interaction.
35% of business leaders said chatbots helped them close sales deals.
The top three sales uses cases are: collecting information and qualifying leads, booking product demos, and engaging website visitors.
Statistics from research project by Intercom
Most of us would actually rather just go to an ATM for a quick transaction
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